Privacy Policy

Privacy Policy – Organleaf

OVERVIEW

Organleaf operates this website and store (organleaf.shop), including all related content, features, tools, products, and services, to provide you with a smooth and curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to deliver these Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with, or make a purchase from our Services, or communicate with us in any way.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will take precedence regarding the handling of your personal information.

By accessing or using our Services, you confirm that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to any data that can identify you directly or indirectly. It does not include anonymous or de-identified data.

Depending on how you interact with our Services, we may collect the following types of information:

  • Contact Information: Name, billing address, shipping address, phone number, and email address
  • Payment Information: Payment method details, transaction confirmations (processed securely via third-party providers)
  • Account Information: Login details, preferences, saved items, and account settings
  • Transaction Data: Products viewed, cart activity, purchases, returns, exchanges, and order history
  • Customer Support Data: Messages, queries, and feedback you send to us
  • Device Information: IP address, browser type, device details, and network data
  • Usage Data: How you browse, interact, and use our website

Sources of Personal Information

We may collect your information from:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies, tracking technologies, and your interaction with our website
  • Service providers who assist in operating our business (payments, logistics, analytics)
  • Third-party partners where permitted by law

How We Use Your Personal Information

1. To Provide & Improve Services

We use your information to process orders, manage accounts, arrange deliveries, handle returns, and enhance your shopping experience.

2. Marketing & Promotions

We may send you updates, offers, or promotional messages (only if you opt-in). You can unsubscribe anytime.

3. Security & Fraud Prevention

Your data helps us detect fraud, protect transactions, and maintain a secure platform.

4. Customer Support & Communication

We use your information to respond to your queries and provide assistance.

5. Legal Compliance

We may process your data to comply with legal obligations or enforce our policies.

How We Share Your Information

We do not sell your personal data. However, we may share it in the following cases:

  • With Shopify and service providers (payments, shipping, analytics, IT support)
  • With marketing partners for advertising and promotional purposes (as permitted)
  • When required for order fulfillment, such as shipping your products
  • With legal authorities if required by law
  • In case of business transfers such as mergers or restructuring

Relationship with Shopify

Our Services are hosted on Shopify, which collects and processes certain personal information to provide and improve the platform.

Your data may be shared with Shopify and its partners, including those located outside your country. Shopify may also process data to enhance features like personalized recommendations.

To learn more, you can review Shopify’s Privacy Policy at:
https://privacy.shopify.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing any information.

Children’s Data

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal data, please contact us to have it removed.

Security & Data Retention

We take reasonable steps to protect your personal data. However, no system is completely secure.

We retain your information only as long as necessary for business, legal, or operational purposes.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Receive a copy of your data (data portability)
  • Opt out of marketing communications

You can exercise these rights by contacting us at the email below.

We may verify your identity before processing requests.

Complaints

If you have concerns about how we handle your data, please contact us. You may also have the right to file a complaint with your local data authority.

International Data Transfers

Your information may be stored or processed outside your country. We take appropriate measures to ensure your data remains protected.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact Us

If you have any questions or wish to exercise your rights, please contact us:

📧 Email: help.organleaf@gmail.com